Privacy Policy

1. Introduction

365 Front Desk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI Voice Receptionist service and connect your Google Calendar.

2. Google API Disclosure

365 Front Desk's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. Data We Collect

• Account Information: Your name, email address, and organization details provided during sign-up.
• Google Calendar Data: When you connect your Google Calendar, we access your calendar events and free/busy schedules to allow our AI agents to check availability and book appointments on your behalf.
• Call Data: Recordings and transcripts of calls handled by our AI agents for the purpose of providing service history and improving your agent's performance.

4. How We Use Your Data

We use the collected data strictly to:

• Provide the AI Voice Receptionist service (e.g., checking your schedule and booking meetings).
• Maintain and improve our platform's functionality.
• Communicate with you regarding your account and service updates.

We do not sell your personal data or Google user data to third parties. We do not use your Google data for serving advertisements.

5. Data Retention and Deletion

We retain your data only for as long as necessary to provide our services. You can disconnect your Google account at any time via the Dashboard settings. To request full account deletion, please contact us at [email protected].

6. Security

We implement industry-standard security measures to protect your data, including encryption in transit (SSL/TLS) and at rest. Access to Google API tokens is strictly limited and encrypted.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].